Return Policy
RETURN POLICY
At Haute District, we are committed to delivering elevated pieces curated with intention and care.
Due to the limited nature of our collections, we currently offer store credit only for eligible returns.
RETURN ELIGIBILITY
Items must be:
• Returned within 7 days of delivery
• Unworn, unwashed, and unused
• In original condition with tags attached
• Free of stains, odors, makeup, or damage
Items that do not meet these requirements will be returned to the customer.
NON-RETURNABLE ITEMS
The following items are final sale:
• Sale items
• Bodysuits
• Accessories
• Intimate items
• Items marked FINAL SALE
STORE CREDIT
Approved returns will receive store credit in the form of a digital Haute District gift card sent via email.
Original shipping costs are non-refundable.
RETURN SHIPPING
Customers are responsible for return shipping costs unless an incorrect or damaged item was received.
We recommend using a trackable shipping service, as Haute District is not responsible for lost return packages.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [concierge@shophautedistrict.com] with your order number and photos of the item.
Haute District reserves the right to refuse returns that do not meet our policy requirements.
Thank you for shopping Haute District.
Curated with intention. Made to be unforgettable.